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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Shipping

  1. Shipping Methods: We offer various shipping methods, including standard shipping, expedited shipping, and international shipping. The shipping method you choose will determine the delivery time and cost.
  2. Shipping Costs: Shipping costs are calculated based on the weight of the package, the shipping method selected, and the destination. Shipping costs will be displayed at checkout before you complete your purchase.

  3. Shipping Time: Orders are typically processed and shipped within 7-15 business days. Delivery times will vary depending on the shipping method selected and the destination. Please refer to the estimated delivery times provided during checkout.

  4. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.

  5. International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. Delivery times for international orders may vary.

  6. Shipping Restrictions: We do not ship to P.O. boxes or APO/FPO addresses. Some items may be restricted from shipping to certain locations due to legal restrictions or shipping regulations.

  7. Shipping Damage: In the event that your order arrives damaged, please contact us immediately. We will work with you to resolve the issue and arrange for a replacement or refund.

  8. Shipping Delays: While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as weather, natural disasters, or carrier issues. We appreciate your patience and understanding in such situations.

By placing an order with us, you agree to abide by our shipping terms and conditions. If you have any questions or concerns regarding shipping, please contact our customer service team for assistance.

Country Standard Shipping Time Cost
Order Over US$89 Order Under US$89
United States 7-15 business days Free 8.99
United Kingdom 7-15 business days Free 8.99
Australia 7-15 business days Free 8.99
Canada 15-25 business days Free 8.99

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